Sales leads

Chase enquiries before they become jobs

The issue

Names parked as fake jobs just so you do not forget to call back.

Track leads with salesperson and follow-up dates, then convert into a real job when they ask for a quote.

Leads are available on all plans. Custom automation rules for leads require Pro.

CutBench sales leads list with follow-up dates and lead status
Leads board — chase enquiries, then convert when they need a quote

How CutBench helps

Park the enquiry, not a fake job

When someone rings about a worktop, log them as a lead - contact details, source, salesperson, and next follow-up - without cluttering the jobs board.

  • Open, needs follow-up, and missing-date views
  • Overdue follow-ups highlighted
  • Mark lost when the enquiry goes cold

Convert when they want a quote

One click creates the customer and job from the lead. Contact details carry over, then you quote in CounterGo and import the PDF on the job as usual.

Nudges for stale leads

On Pro, custom automation can watch lead follow-up dates and last activity - so overdue or no-response leads ping the salesperson or office instead of sitting forgotten.

Who it helps

Office, workshop, and field

  • Office

    Chase callbacks from a dedicated list - then convert when the quote conversation starts.

  • Workshop

    Jobs board stays for real work, not every phone enquiry.

  • Field

    Fewer “did anyone call them back?” surprises when office follow-ups are visible.

Ready to ditch the paper chase?

Start your 14-day free trial or book a demo with our team. Built specifically for stone and worktop fabricators.