Job email

Keep customer and supplier email on the job

The issue

Threads sit in personal inboxes - nobody can find the mail for a job.

Forward or send to CutBench and the conversation lands on the right job for the whole team.

CutBench job email thread showing customer messages attached to a job
Job email — customer and supplier threads land on the right job

How CutBench helps

Mail lands on the right job

Stop forwarding chains and digging through personal inboxes. Send or forward customer and supplier email into CutBench and it attaches to the job - so anyone on the work can open the same thread.

  • Matched emails appear on the job timeline
  • Replies stay with the conversation
  • Grab the job address when you need to CC suppliers

Reply from your own shop address

Connect your sending domain so quotes and invoices go out from your shop address, and customer replies are logged back on the job automatically - customers never see a CutBench address.

Shared visibility - not another personal folder

Office, workshop, and anyone on the job can open the same thread without “who has the latest email?”. The conversation stays with the job history alongside status, files, and activity.

Who it helps

Office, workshop, and field

  • Office

    Keep customer and supplier mail on the job - stop digging through personal inboxes.

  • Workshop

    Open supplier threads linked to the job when you need the detail.

  • Field

    Office-led - less chasing for “what did the customer say?” before a site visit.

Made for

Ready to ditch the paper chase?

Start your 14-day free trial or book a demo with our team. Built specifically for stone and worktop fabricators.