Automation

Automate follow-ups, reminders, and job nudges

The issue

Material readiness, quote chases, and due dates live in someone’s head.

Turn on shop-ready alerts - or build your own rules - so nothing relies on memory.

Prebuilt alerts are available on Starter. Custom rules - including quote follow-up templates and lead rules - are a Pro feature.

CutBench automation rules showing shop alerts and custom follow-up settings
Automation — shop-ready alerts and Pro custom rules before problems land

How CutBench helps

Prebuilt alerts that match fabrication

Turn on ready-made reminders for the things worktop shops actually miss: material not ready before cut or fit, nothing assigned after accept, overdue order dates, fit due soon, low stock, and jobs stuck with no updates.

  • Toggle each alert on or off and set the day counts that fit your shop
  • Choose who gets notified - managers, admins, or people on the job
  • Set severity so critical material issues stand out from gentle nudges

Custom rules when presets are not enough

On Pro, build your own rules for quote chase, customer type, material status, outstanding invoices, lead follow-ups, and more. Notify the team or email the customer - including a ready-made quote follow-up for end customers.

Nudges land where the team already looks

Automation decides when an alert should fire. Each person still chooses how they receive it. Team alerts show up in Inbox with a path back to the job or leads list; customer emails go out from the rule you configure.

Who it helps

Office, workshop, and field

  • Office

    Stop relying on memory for quote chase, lead follow-ups, material readiness, and fit dates.

  • Workshop

    Get nudged when material status or a stuck job would otherwise block the bench.

  • Field

    Fewer last-minute surprises when office follow-ups and readiness checks actually fire.

Ready to ditch the paper chase?

Start your 14-day free trial or book a demo with our team. Built specifically for stone and worktop fabricators.